Every day, customers have become less loyal to labels and more engaged in experiences. Market-leading brands must rethink their technology investment.
Going beyond tools to gain operational performance, and building large-scale customer relationships is a challenge for large companies. Finding the ideal technology partner is essential to meeting this challenge.
Include technology in the customer purchase journey, maintain the personality of the services and still allow for gain of scale.
Increase the engagement of employees, as well as their conversion rates and adherence to processes.
Reduce the risk represented by the turnover.
We created a multidisciplinary team to support the client in business decisions based on technology. We work with our own dynamics to discover, prototype and build a solution composed of iOS application (native Swift) and Web Panel that:
– Empowers personas of the Calvin Klein operation with relevant information in real time.
– Allows easy interactions for collecting and managing high value-added data for the business.
– Handles data, generates and delivers information at the right time and to the right people.