Discover the Digital Transformation partnership with Redeflex.

With know-how in electronic transactions and logistics throughout the Brazilian territory, RedeFlex operates in approximately 1,500 locations with more than 75 thousand customers. It is licensed from the largest operators in Brazil, receives quality solutions through Point of Sale (POS) and credit card machines, including: fixed and mobile phone recharge, credit and debit card, prepaid chip, public transport voucher and the Ticket and VR benefit that can be enabled at any time.

Context

Being an expert in electronic transactions requires providing customers with robust applications, able to operate in different contexts and devices with high availability.

The great focus on the business model requires that leading companies in this market have technology partners as agile as they are. These partners must understand their operation and be able to integrate the team not as a simple supplier, but as a strategic asset of the company.

Challenges

Increase the quality of applications essential to the operation of the business.

Agility to adapt applications to operational changes.

Develop new features in a continuous project.

Having a highly competitive time-to-market to launch new digital solutions.

Evolve adherence and migration practices to new versions.

Performance

Experts conduct continuous deliveries on applications of daily use in the customer’s operation.

We set up work fronts for each need, a factor that allows existing software to evolve and develop new digital solutions in parallel.

Different professional profiles operate on these work fronts, on a full-service basis: analysts, designers, developers, testers and managers. With specific teams, we develop solutions that:

– They are the basis of the customer’s operation “at the tip”, that is, in the interaction between salespeople and establishments.

– Allow planning, execution and monitoring of activities.

– Handles data, generates and delivers information at the right time and to the right people.

End-to-end specialists

1. We base all decisions made: Each feature of the software was planned considering the characteristics and behavior (physical and digital) of users.

2. We prototype in real time: We exemplify scenarios and test hypotheses. We guarantee usage experiences that go beyond beautiful screens.

3. We identify and adopt a planned attitude towards risks: We propose practical and measurable success actions.

4. We acted on premises and environmental conditions presented by RedeFlex: We made it happen regardless of adversity.

5. We build together: The client is part of our team. Real-time monitoring and continuous deliveries are the basis of our work format.

6. Operation and support: We support the customer during the launch and adhesion of the solution. We maintain structure and processes (SLA, workflow) to support the software after delivery.